MANAGED SERVICES PROVIDER
What are managed services?A managed service relationship with TRIDENT results in a predictable, proactive approach to the management and maintenance of your critical IT systems.
We use a state of the art remote monitoring and management (RMM) system to:
- Proactively monitor the health and performance of your IT assets 24/7
- Respond with rapid remote remediation at the occurrence of an issue
- Optimize your IT systems and network to help increase stability and reliability
Is a managed services relationship right for you?While reduced IT expenditures are a potential benefit, many of our customers want a managed services relationship for reasons that go to the heart of their business.
Reasons like these:
- The ability to help protect your revenue stream
- Maintain credibility with your customers (fewer interruptions in services)
- Increase operational efficiency and reliability
- Eliminating many risks that are associated with IT failures
What you getWe do not promote a one-size fits all approach. The managed services relationship is based on your specific business and IT needs.
With Trident you’ll pay a monthly fee to receive a specific set of IT services that can include:
- Proactive remote monitoring and management
- AntiVirus, network security and protection
- Unlimited Remote Support
- Backup and Disaster Recovery
- Ongoing software updates and patch management
- On-Site Support
Years of Experience