SUPPORT

Grant Remote Access

Your Technology Professionals are here to help

Trident Support Services are available to help you 24×7. Our goal is to provide exceptional service from ticket submission through issue resolution. With this in mind we offer multiple ways to submit a service request including phone, email, online or through our customer portal.

For critical (P1) or time sensitive requests, please call our service line to get a ticket opened immediately (business hours) or leave a message that pages the on-call engineer (off-hours). All service requests will be responded to per the SLA agreement in your support contract. Please note, any request submitted electronically during nonbusiness hours will be worked the next business day.

Control4 Smart Home

Are you tired of having a remote for every device? Control 4 allows you to put it all into ONE!

Networking and Wireless

Tired of bad coverage, dropped calls or video buffering? Consider a business class network/wireless solution for your home.

Home Theaters

Have you missed going to the theater? Allow Trident to create a theater experience for you at home including Control4 to make it simple.

Custom Audio

Need to Enhance your home Audio experience? Allow Trident to design a custom Audio solution that will make your neighbors jealous.

Security & Surveilance

Increase your peace of mind with a Home Security and Camera solution.

Outdoor Lighting

Curb appeal counts at night, too! Low voltage outdoor lighting highlights the color, texture and details of your home after dark and adds so much character to any property

Residential Cabling

Building a new house or adding a new room? Let Trident’s Residential cabling team ensure you have proper cabling to Enhance the technology in your home.